All shipments are sent with tracking from our shop in Victoria, British Columbia unless otherwise stated in the product description; we use Canada Post, UPS and FedEx.

CANADIAN SHIPPING

Sent Canada Post, UPS or FedEx. The shipping fee is based on size weight automatically calculated through our shopping cart. All shipping delivery times quoted at checkout are based on the time you checkout with stock availability pending.

• Standard Packages ( 7-14 days delivery)
• Priority/Xpress Packages ( 4 days delivery)

INTERNATIONAL SHIPPING

Sent Canada Post/ Fed Ex, and UPS. The shipping fee is based on size weight automatically calculated through our shopping cart. All shipping delivery times quoted at checkout are based on the time you checkout with stock availability pending.

We can not offer rush services to International customers due to border/customs delay. We currently only ship to the following countries outside Canada: Australia, France, Ireland, Hong Kong, Singapore, United Kingdom, Germany, Italy, Norway, Denmark, Japan, Netherlands, United Arab Emirates, Continental United States, Vatican City, New Zealand.

• Standard Packages ( 7-14 days delivery)
• Priority/Xpress Packages ( 5 days delivery)

Certain countries may charge additional fees, such as custom fees and independent carrier fees. We cannot anticipate these fees and will not be able to reimburse you for any additional fees incurred or predict additional shipping time due to these border or customs issues. Please contact your local customs office or branch office of the Postal Service to determine what type of fees you may expect based upon the type of product you wish to order if your shipping address is outside Canada

Shipping Policy

• We offer shipping rates for Canada, USA and the rest of the world
• Standard Shipping in Canada (Canada Post 5-10 business days): $30.00
• Rush Shipping with Canada (Canada Post 3-5 business days) $45.00
• Standard Shipping to USA (Canada Post 5-10 business days): $35.00
• Rush Shipping to USA (Canada Post 5-8 business days) $60.00
• Standard Shipping to the Rest of the World (10-15 business days): $70

Return & Exchange Policy

All our dresses are made by order. Therefore we cannot accept returns or exchanges. However if for some reason we made a mistake (ie, send you the wrong colour) we will be more than happy to make it right and either refund your money or make you the correct dress.